Complaints to Ombudsman reached record high in 2021
4,004 complaints were received by the Office last year, the highest ever in the 38-year history of the Ombudsman. The annual report published by the Office of Ombudsman shows that complaints were up 17% compared to 2020.
• The largest proportion of the increase in complaints were about local authorities (including Roscommon Co Council) – they rose by 45%